The new EMV-chip cards will help keep your financial information more secure.
Existing credit card account holders will receive a replacement card in the mail during the months of December and January. Debit cards will be reissued upon expiration of their current card.
How do I use my new EMV Card?
Insert your card into the slot at the bottom of the card reader. Leave your card in the slot. Follow the prompts on the machines.
If the retailer’s machine doesn’t yet accept EMV chip cards, you may run the transaction using the magnetic strip on the back.
Sign for your purchase or enter your PIN as prompted. Once the transaction is complete, you will be prompted when to remove your card.
What is ‘EMV?’
EMV stands for EuroPay, MasterCard, VISA, and it represents microchip technology in your card that increases security. This technology originated in Europe and has been instrumental in preventing the spread of credit and debit card fraud.
What makes it more secure?
The microchip in the card provides dynamic and secure data to the merchant’s terminal at the time of use. However, neither your card number nor PIN are ever stored in the merchant’s terminal. Additionally, the microchips are much more difficult to counterfeit than cards with just a magnetic strip.
Where can I use my new card?
Anywhere Visa is accepted! If your merchant is EMV-ready, the card reader will prompt you to insert your card. If you are at a terminal that does not yet accept EMV cards, they will process your transaction using the magnetic strip on your card.
Do I need to do anything?
To activate your new card, please call (800) 757–9848. After activating your new chip card, you will no longer be able to use your old card.
If you have automatic payments authorized on your non-EMV card, you will need to contact the merchants to give them your new expiration date and CVV2 code.
For any questions, if you need assistance, or if you would like to get your own ICCU EMV credit or debit card please contact us at (815) 895-4541.