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Phone Banking


CU*Talk is ICCU’s telephone account access system that gives you 24/7 access to your account information. Simply call the system and CU*Talk will walk you through your transactions right from the privacy of your home, office, or any other place you have access to a touch-tone phone.

With CU*Talk you can:

  • Check balances
  • Transfer funds
  • Verify check clearings

Here's how to use CU*Talk

To access CU*Talk, call (833) 920-1473

Steps to Follow

  1. Enter your Member Number followed by the # sign.
  2. Enter your Access Code followed by the # sign. Your initial Personal Identification Code will be the last four digits of the Primary member's social security number. For your protection, you should change your access code by following the system prompts when you first use CUTalk.
  3. Enter a Service Code followed by the # sign. The list of service codes is below.

CU*Talk Tips

  • Remember to press the # sign after every entry.
  • When CU*Talk asks for your ACCOUNT number, do not key in your member number. Please refer to your Member Statement for account numbers.
  • Transfers between Memberships (Cross-Member Transfers) must be authorized by the credit union. Please visit any ICCU location to complete an E-Services Authorization & Agreement form.
Service Codes
Code Type Service Code
Share Account Balance 111
Checking Account Balance 112
Loan Account Balance 142
Checks Cleared 131
Specific Check Cleared 133
Dividends Paid on Account 123
Interest Paid on Loan 143
List of Deposits 121
Loan Payment from Share 211
Loan Payment from Checking 212
Loan Payment from Other 213
Loan Payment from LOC 214
Savings to Checking Transfer 221
Checking to Savings Transfer 222
List of Withdrawals 122